Terms & Conditions


Formula 4 Leadership Ltd. (F4L) makes this website (Shop) including all information, documents, files, text, graphics and software available and all services or products subject to the terms and conditions set out in this document and any changes to this document that F4L may publish from time to time.

By accessing or using the Site in any way, you agree to and are bound by these Terms of Use. The customer may not vary the terms and conditions and any attempt to vary these terms and conditions will not be affective unless it is in writing and signed on behalf of F4L.

F4L reserves the right to change these Terms of Use from time to time at its sole discretion, and will provide notice of material changes on the home page of the Shop. Your continued use of the Site after such notice has been posted constitutes your acceptance of the changes.

These terms and conditions shall be governed by and construed in accordance with the laws of England and the English courts shall have exclusive jurisdiction.


Supply of the Product

Purchases of Products must be made by or on behalf of an identifiable Authorised User who is qualified to use the Product and has registered with F4L.

Products must be used in compliance with the best practice promoted by F4L, the British Psychological Society and other professional bodies. F4L reserve the right to decline to supply Product if the Customer fails or refuses to comply with best practice requirements for administering Products.

Any Customer, wherever based, will need to demonstrate that they are authorised to use Products or that they have the necessary experience and professional standing.

F4L reserves the right to change the prices of materials and services or withdraw Products without notice.


Ordering Materials

Customer orders received for Products and services will be processed on the basis that the Customer is purchasing Products and services subject to these Terms of Business.

When ordering Products that require an approved level of competence in administration of the Products the Customer must provide F4L with the Authorised User name and details.

When a Customer orders Products that include computer software, online delivery, or other electronic or digital components, the Customer accepts that it is only entitled to use this in accordance with any applicable software licence. The Customer agrees to be bound by the terms of any software licence that relates to the supply of Product.

F4L accepts orders from Customers and Customers place orders on the strict understanding that Products must not be copied in any form.


Shipping and Despatch of Orders

F4L normally despatches orders received for stock item Products within one working day of receipt of order. For orders with a time sensitive delivery requirement the Customer is advised to communicate with F4L over delivery arrangements.

Standard delivery charges to cover shipping and packaging will apply to all Products other than those delivered in electronic format.

F4L will charge VAT or any other relevant tax on Products or services supplied in accordance with the appropriate legislative requirements and at the appropriate rate in force at time of shipment of materials.


For Customers with approved credit accounts payment terms will normally be 30 days from the date of the invoice, providing the Customer is within their approved credit limit and payment terms are up to date.

If a Customer does not have a credit account with F4L, all orders must be paid for in full prior to shipment. F4L will accept payment by credit or debit card.

It is a condition of these Terms of Business that ownership of Product materials does not transfer to the Customer until payment has been received by F4L in full. Failure to pay for Product materials in full may lead to F4L repossessing materials that have not been paid for.


Intellectual Property

The Products and Services on this Shop are protected by copyright and/or other intellectual property laws.  Any unauthorised use of the Products or Services may violate such laws and these Terms and Conditions. Except as expressly implied in these Terms of Use, F4L does not grant any express rights to use the Materials and/or Services. You agree not to copy, republish, transmit, modify, or in any way sell or assign, distribute, sublicense, reverse engineer, or create derivative works based on the Shop, its Products or its Services, except as expressly authorised by F4L. In addition, you agree not to use any data mining, or data gathering and extraction methods in connection with the Site.

Managing Content and Communications

Although it is not our intention to do so unnecessarily, F4L reserves the right, at its sole discretion, to delete or remove user content from the Site and to restrict, suspend, or terminate your access to all or parts of this Site, at any time (including, without limitation, our good faith belief that you have not complied with these Terms of Use) without prior notice or liability.

F4L may, but is not obliged to, monitor or review the substance or style of any user content.

To the maximum extent permitted by law, F4L will have no liability relating to user content arising under the laws of copyright, libel, privacy, obscenity, or otherwise.

User Registration

Where use of the Shop require user registration, you will be required to provide certain registration information.  In registering to use the Shop you agree to:

  • Provide accurate, complete and up to date information about yourself as required by the registration form.
  • Maintain and update your data to keep it accurate, complete and up to date.

You are responsible for maintaining the confidentiality of your account and for all activities carried out using your account information. You agree to notify F4L immediately of any unauthorised activity using your account information or if you suspect that the confidentiality of your account information has been compromised.

F4L reserves the right, at its sole discretion, to terminate or suspend your use of the Site, terminate or suspend your account and refuse any current or future use of the Services if it believes in good faith that you have knowingly failed to comply with the above user registration terms of use.

F4L Privacy Policy

Your Registration Data and certain other information that you provide to us are subject to our Privacy Policy. For further information please contact F4L.


Disclaimer of Warranties

In using this Shop and its Services, you expressly understand and agree that:

  • The Site and the Services contained on it are provided on an “as is” and “as available” basis and that use of the Shop is at your own risk.
  • F4L makes no warranties regarding the accuracy, reliability, quality or availability of service of any products, materials or services made available on the Shop.
  • Any damage to your computer or loss of data that results from the use of the Shop or Services, or from the download of any material will be your sole responsibility and is done at your own discretion.
  • No advice or information obtained from F4L, whether written or oral, shall create any warranty not expressly stated.

Further, while endeavouring to provide the best possible service, F4L makes no warranty or condition that:

  • The Products will meet your requirements
  • The Products and Services will be uninterrupted, timely, secure or error-free.
  • The results that may be obtained from the use of the Products or Services will be accurate or reliable
  • The quality of any Products, Services, information, or other material purchased or obtained by you through the Shop will meet your expectations
  • Any errors in the software will be corrected.


F4L’s liability resulting from provision of Products and services will not exceed the price of the Products purchased by the Customer. F4L will not be responsible for indirect or consequential loss, or any legal action or claims that may be pursued against our Customer or Authorised User by a third party.

To the extent not prohibited by applicable law, F4L is not liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to, damages for loss of profits, revenue, goodwill, use, data, electronically transmitted orders or other economic advantage (even if F4L  has been advised of the possibility of such damages), however caused and regardless of the basis of liability, whether in contract (including fundamental breach), tort (including negligence) or otherwise, arising out of, or related to:

  • The use or inability to use the Services;
  • The cost of procurement of substitute goods and Services purchased or obtained or messages received or transactions entered into though or from the Services;
  • Unauthorised access to or alteration of your transmissions or data;
  • Statements or conduct of any third party on the Services or Site;
  • Any other matter relating to the Services, including content you may download, use, modify or distribute from the Site.

You have the sole responsibility for adequate protection and backup of data and/or equipment used in connection with the Shop and will not make a claim against F4L for lost data, re-run time, inaccurate output, work delays or lost profits resulting from the use of content.


The Services on this Site may provide links to other World Wide Web sites or resources. Because F4L has no control over such sites and resources, you acknowledge and agree that F4L is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that F4L shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content available on or through any such site or resource.

Company Registration and Registered Office

Formula 4 Leadership Ltd is a company registered in England and Wales (company number 4157154) with its Registered Office at:

125 Nottingham Road, Stapleford, Nottingham, NG9 8AT.

Tel. +44 (0) 115 960 3425

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